Reference

How PC 88 Handles Your Account Data

Every bKash, Nagad or Rocket transfer that funds your PC 88 wallet ties back to an account record we keep secure, not scattered across outside trackers.

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PC 88 How PC 88 Handles Your Account Data
REACH US ON DATA

Contact Paths for Privacy Questions

Questions about your account data don't need to sit unanswered while you scroll through settings menus. We've set up a few direct ways to reach someone who can pull up your account thread, check a bKash or Nagad reference, or explain a Rocket verification step, so you're not left guessing what happened to a deposit record or a data request you sent earlier.

Team online

Live Chat Support

Open live chat from your account dashboard when you have a question about what data we hold or how a bKash deposit record was logged; an agent pulls up your account thread directly.

Email Requests

Send a written request to our support inbox if you want a copy of your account data or need a correction after a Nagad transfer mismatch; we reply to the email tied to your account.

In-App Help Desk

Use the help desk inside the PC 88 app on Android or iOS to raise a Rocket payment or account-access query without leaving the lobby screen you're already on.

DATA HANDLING RULES

How We Protect and Retain Your Data

Protecting your account isn't a one-line promise; it's a set of steps we apply every time you log in, deposit, or ask for a change to your details. From OTP checks on new devices to how long a Rocket transaction record stays on file, here's the practical side of how PC 88 treats the data tied to your wallet and your account activity.

Account Security

We pair your login with device checks and OTP confirmation so a new phone or browser trying to reach your wallet balance triggers a verification step before access is granted.

Cookie Use

Cookies on our site remember your session and language choice; they don't push your bKash or Nagad number to outside ad networks, and you can clear them from your browser settings anytime.

Data Retention

We hold transaction records tied to Rocket, bKash and Nagad payments for as long as needed to resolve a dispute or meet a payment provider's own verification window, then we retire them.

Requesting Changes

If your registered mobile number or wallet detail changes, message support with proof of the update and we correct the account record once the change is confirmed against your ID.

Privacy Policy Questions You Might Ask

Here are the questions we hear most from account holders about how their bKash, Nagad and Rocket activity is recorded and stored. If your question isn't covered below, live chat or email support can pull up the specific record tied to your account.

No. Your wallet number only moves through the transaction chain needed to confirm a deposit or withdrawal; we don't pass it to outside marketers or unrelated third parties.

We collect the details you enter at registration, transaction references from bKash, Nagad or Rocket, and basic device details such as your browser or app version.

Yes, you can request a summary of what we hold on your account through live chat or email support, and we'll confirm the record tied to your registered details.

We retain transaction records long enough to resolve disputes, verify withdrawals and meet obligations linked to the payment method you used, then the record is retired.

How the policy applies depends on your local law and whether your region is eligible for our services, so terms can differ slightly depending on where you access your account from.

Contact support with proof of the correct information, whether it's a mobile number tied to Rocket or an email address, and we update the record after verifying your identity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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